The Museum is open again!
Dear visitors,
first things first: The museum is open again for you!
Due to the ongoing situation, a visit to the museum is initially only possible to a limited extent. Therefore there may be waiting times in front of the museum. We ask for your understanding!
Please read the following notes carefully and pay attention to them for the benefit of all when you plan to visit the museum. We would like to point out that visitors who have had contact with someone suffering from COVID-19 in the last 14 days or who themselves suffer from an upper respiratory infection are not allowed to visit the museum or take part in any of our events.
The entire URBAN NATION team is looking forward to your visit and wishes you a pleasant stay in the museum!
Access Restriction
Is there an access restriction for visitors?
Yes, in order to fully comply with the distance requirement, a maximum of 50 visitors are allowed in the museum at the same time.
A visit is still only possible with a time slot ticket booked at least 24 hours in advance!
Furthermore, you must register at the information desk in the museum with your contact details in a list.
Access to the museum is only possible with a valid:
- Negative test which is not older than 24 hours
- Proof of a complete vaccination against SARS-CoV-2 with a vaccine approved in the EU. The vaccination must have taken place at least 14 days ago.
- Proof of a positive PCR test result more than six months ago and vaccination against Covid-19.
- Evidence of a positive PCR test result at least 28 days and no more than six months ago.
The maximum time spent in the museum is 50 minutes.
The number of visitors will be recorded by the staff on site.
Opening hours
Opening hours – starting from October 6, 2020
Monday: closed
Tuesday & Wednesday: 10 am – 6 pm
Thursday to Sunday: 12 am – 8 pm
Mouth-nose protection
Do I have to wear a FFP2 mask?
Yes, access is only allowed with a particle filtering half mask (FFP 2 masks).
Children up to 6 years old need a medical mask.
Does the staff wear mouth-nose protection?
Yes, of course!
I don’t have my own mouth-nose protection. Can I still visit the museum?
No, we have to deny your visit at our museum, if you are not wearing a mask. Everyone’s health comes first.
But we have a small contingent of disposable masks in stock and would be happy to provide them for a fee of € 2.00.
Hygienic Measures
What about hygienic precautionary measures in the museum?
Before and after visiting the museum, visitors have the opportunity to use the disinfectant provided free of charge at the entrance of the museum.
In addition, door handles and other frequently used items in the museum are regularly and carefully disinfected.
Group Visits
I would like to come with my entire family / a big group!?
As long as you all live in the same household, you are welcome to come over as a larger group.
Please understand that we do not guarantee that everyone of the group can enter the museum at the same time. Groups cannot be registered in advance.