Plan Your Visit


Due to the ongoing COVID-19 pandemic, access will unfortunately be limited from 01 June. To avoid long queues in front of the museum, it is now possible to book tickets online in advance. The booking of tickets and the visit to the museum are free of charge.

Access to the exhibition is currently only possible with a time slot ticket booked at least 24 hours in advance (here) and in compliance with the current hygiene regulations.

Stay healthy and we look forward to your visit

FAQ for visitors

1. Is there an access restriction for visitors?

Yes, in order to fully comply with the distance requirement, a maximum of 100 visitors are allowed in the museum at the same time.

For the protection of the visitors, we ask for proof based on the 2G rules (vaccinated, recovered). This must be shown to the security staff. Unfortunately, we cannot allow access to the museum without valid proof.

For the protection of the visitors and for the quick traceability of possible chains of infection, the URBAN NATION is obliged to document the presence of the visitors in the museum. Contact details are therefore recorded during the visit. You can fill out a contact form at the beginning of your visit or log in with the Luca app. The personal data is collected exclusively for official contact follow-up and is automatically deleted after two weeks.

A visit to URBAN NATION is also possible without booking a time slot ticket. Should you wish to visit the museum at a desired time, we recommend booking a time slot ticket in advance.

The maximum time spent in the museum is 60 minutes.

The number of visitors is recorded by the staff on site.

2. Is the museum open as usual?

Yes, our opening hours are as follows:

Monday: closed

Tuesday & Wednesday: 10:00 am to 6:00 pm,

Thursday – Sunday: 12:00 to 20:00.

3. Do I have to wear an FFP2 mask?

Yes, access is only permitted with a particle filtering half mask (FFP 2 masks).

Children up to 6 years of age do not need a medical mask.

4. Do the staff wear an FFP2 mask?

Yes, of course.

5. What about hygienic precautions in the museum?

There is a flyer for each visitor with the hygiene measures to be taken by the visitor.

Before and after visiting the museum, visitors have the opportunity to use the disinfectant provided free of charge at the museum entrance.

In addition, door handles and other frequently used objects in the museum are regularly and thoroughly disinfected and the museum is aired out. 6.

6. I don’t have my own FFP2 mask, can I still enter the museum?

No. Unfortunately, we have to refuse you a visit to the museum without a mask. Everyone’s health comes first.

However, we do have a small contingent of FFP2 masks in stock and will be happy to provide them for a contribution of €2.00.

7. I would like to come with my whole family / a group.

If you all live in the same household, you are welcome to book a time slot ticket as a group of 4 people and visit us.

Please understand, however, that we cannot guarantee that everyone in the group will be able to enter the museum at the same time.

Admission for groups of 10 or more must be requested in advance by email

The 2G rule applies to group visits to the museum, participants are required to show proof of vaccination or convalescence.

General information

The museum will be open again from 01 June 2021.


Entry to the museum is generally free of charge. Guided tours are offered for a fee.


The museum is located at Bülowstraße 7, 10783 Berlin, Germany

Further information you will find in the visitor regulations.