Plan Your Visit


Due to the ongoing COVID-19 pandemic, access will unfortunately be limited from 01 June. To avoid long queues in front of the museum, it is now possible to book tickets online in advance. The booking of tickets and the visit to the museum are free of charge.

Access to the exhibition is currently only possible with a time slot ticket booked at least 24 hours in advance (here) and in compliance with the current hygiene regulations.

Stay healthy and we look forward to your visit

FAQ for visitors

  1. Is there an access restriction for visitors?
    Yes, in order to fully comply with the distance requirement, a maximum of 100 visitors are allowed in the museum at the same time.
    For children up to 6 years no proof and no test is required.
    For children and teenagers from 6 to 18 years of age, the student ID is valid as proof of testing. During vacation periods, a daily updated test is required.
    A visit to URBAN NATION is also possible without booking a time slot ticket. Should you wish to visit the museum at a desired time, we recommend booking a time slot ticket in advance.
    The maximum time of stay in the museum is 60 minutes.
    The number of visitors* will be recorded by the staff on site.
  2. Is the museum open as usual?
    Yes, our opening hours are as follows:
    Monday: closed
    Tuesday & Wednesday: 10:00 am to 6:00 pm,
    Thursday – Sunday: 12:00 noon to 8:00 pm.
  3. Do I have to wear an FFP2 mask?
    Yes, access is permitted only with a particle filtering half mask (FFP 2 masks).
    Children 6 years and younger do not need a medical mask.
  4. Do the personnel wear FFP2 masks?
    Yes, of course.
  5. What about hygienic precautions in the museum?
    There is a flyer for each visitor with the hygiene measures to be implemented by the visitor.
    Before and after visiting the museum, visitors have the opportunity to use the disinfectant provided free of charge at the entrance to the museum.
    In addition, door handles and other frequently used objects in the museum are regularly and thoroughly disinfected and the museum is aired out.
  6. I do not have my own FFP2 mask, can I still enter the museum?
    No. Unfortunately, without a mask, we must deny you a visit to the museum. Everyone’s health comes first.
    However, we do have a small contingent of FFP2 masks in stock and will be happy to provide them for a fee of €2.00.
  7. I would like to come with my whole family / group
    If you all live in the same household, you are welcome to book a time slot ticket as a group of 4 people and visit us.
    Please understand, however, that we cannot guarantee that everyone in the group will be able to enter the museum at the same time.
    Admission of groups of 10 or more people must be requested in advance by email

General information

The museum will be open again from 01 June 2021.


Entry to the museum is generally free of charge. Guided tours and workshops can’t be offered for the moment due to the ongoing Covid 19 pandemic.


The museum is located at Bülowstraße 7, 10783 Berlin, Germany

For more information and answers to frequently asked questions, please see our Visitor Regulations.